Want to join our team but need some questions answered? Our Frequently Ask Questions are listed below to tick off those boxes for you!
The Application Journey
Do I need a resume to apply for jobs?
Yes – submitting a resume gives us the
opportunity to see your experience and helps fasten the overall recruitment process
What do I include in my cover letter?
The best cover letters are short and sweet
and include the following:- introduce yourself, we encourage you to be as creative
as possible- tell us why you are interested in this role- show that your skills
and experience match the skills and experience needed to do the job.
How do I apply for jobs I’m interested in?
Jump onto http://careers.nationalstorage.com.au/, click on the job
you would like to apply for and press the APPLY button. From here, you can upload
your resume and cover letter and fill out the application form.
Can I apply for more than 1 job at once?
Yes – you can apply for as many jobs as you like. Our recommendation is that you
select and apply for 1 to 2 jobs that suit your skillset best. When reviewing your
application, we always keep all current vacancies in mind, so if we feel that there
is a role which would suit you best, we will call and discuss it with you, so that
we save your time in not needing to apply for more than 1-2 jobs.
When will I receive a response on my application?
You will receive an email immediately after applying to let you know that we have
received your application. Response times will always vary depending on the role and
location, but we aim to respond to all applications within 1 week of receiving them.
How long does the recruitment process take?
The length of time depends on the job; however, we always aim to keep the full
recruitment process under 4 weeks.
The Interview & Induction Process
What are the top traits you look for in a
At National Storage, we are a passionate
people business and look to bring onboard likeminded individuals who have a strong
desire to learn and develop, a skill set which matches the role available and a
passion for customer service.
What should I wear to the interview?
Business casual is our dress code matched
with professional grooming. We want you to feel comfortable so wear something that
you feel confident in.
What do I need to provide for reference
We will need references from your past 2
Line Managers to call. Be sure to call your references in advance to let them that
they may receive a call from us. There is no need to provide any written references.
Do I need a forklift licence to work in
No, if a forklift licence is required, we
will organise the licence for you.
If I am unsuccessful, when can I re-apply?
We encourage you to wait 3 – 6 months
before re-applying, especially if you made it to the interview stage and received
feedback. We keep your personal details on file for a 3-month period so if there is
a role which we feel will suit you, we will give you a call to let you know.
What does the induction and training
Storage is a diverse and exciting industry
to be in, which comes with a fair bit of information to learn. Therefore, we have a
6-month training program for all roles to complete alongside a 3- and 6-month
review. We are an open and transparent business and encourage our team to ask
questions whenever they are unsure and to always seek help from your Line Manager
How can I progress my career at National
Once you pass your probationary period, a
development plan will be actioned with your Line Manager which will outline your
current and future goals. With time and results, you will be encouraged to apply for
new opportunities as they arise. All new roles and opportunities nationwide are
advertised on our careers website.
We're always searching for amazing people to join our team. Take a look at our current jobs.